FAQs

What is Snug Pigs Club?

Snug Pigs Club is a queer-owned e-commerce store specialising in unique embroidered and iron-on patches. Our curated designs celebrate LGBTQIA+ pride, feminism, activism, pop culture, and retro aesthetics. We are committed to promoting diversity, inclusion, and self-expression through our patch collections.
 

How do I apply an embroidered iron-on patch from Snug Pigs Club?

Our patches are easy to apply! For iron-on: place your patch on a clean, dry fabric, cover it with a thin cloth, and press a hot iron on top for 20–30 seconds. Let it cool, then check the edges. For delicate fabrics or a permanent fix, sewing is a great option. See our full patch application guide.
 

Are your patches suitable for all fabrics?

Our patches work best on sturdy fabrics like cotton and denim. For delicate materials (silk, nylon), we recommend sewing the patch to avoid damage.
 

Can I wash and dry items with your patches attached?

Yes! Our patches are made to last and can be washed. For best results, turn garments inside out and use a gentle cycle. Avoid high-heat drying to extend patch life.
 

Do you offer free shipping on patches in Australia?

Absolutely! We offer free shipping within Australia. International orders ship free when you spend over $20 AUD; otherwise, there's a flat $8 AUD fee.
 

Who can shop at Snug Pigs Club?

Everyone is welcome! We explicitly embrace all gender identities, sexual orientations, and abilities. Our store is a safe and inclusive space for all.
 

Do you offer discounts or promotions?

Yes! Follow us on Instagram and Facebook (@snugpigsclub) for exclusive discounts and updates. Sign up for our newsletter for special offers and news.
 

What is your returns policy?

We want you to be completely satisfied. If you’re not happy with your patch, we offer exchanges or refunds within 30 days of purchase. Items must be in original condition; return postage is at the customer’s expense. See our full returns policy.
 

Do you donate to any causes?

Yes! Proceeds from our FREE PALESTINE Patch ($12.00) are donated to UNICEF to support humanitarian efforts.
 

What payment methods do you accept?

We accept credit cards, PayPal, and other secure payment methods for your convenience.
 

How can I contact you?

We’d love to hear from you! Email us at hello@snugpigsclub.com, message us on Instagram or Facebook, or use our contact form.
 

Do you have a privacy policy?

Yes, your privacy matters to us. We use cookies to enhance your shopping experience. For details, visit our Privacy Policy page.
 

What makes Snug Pigs Club patches unique?

We’re a queer-owned business focused on inclusive, on-trend designs. Our patches are carefully selected for quality, originality, and representation of diverse communities.
 

What’s next for Snug Pigs Club?

We’re dreaming big! Our goal is to expand our product range and launch original patch designs. Stay tuned for new product drops and updates.

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How can I stay updated on new products and offers?

Follow us on Instagram and Facebook (@snugpigsclub) and sign up for our newsletter to get the latest news and exclusive discounts.