FAQs

1. What is Snug Pigs Club?

Snug Pigs Club is a queer-owned e-commerce store specializing in embroidered, iron-on patches. Our unique designs celebrate LGBTQIA+ pride, feminism, activism, pop culture, and retro aesthetics. We’re committed to promoting diversity, inclusion, and self-expression through our curated collections.
 

2. How do I apply the patches?

Our patches are versatile and can be applied in two easy ways:

Iron-On: Follow the detailed instructions available on our website for quick and hassle-free application.
Sew-On: For a permanent fix or to attach to tricky fabrics, sewing is a great option.

 

3. Do you offer free shipping?

Yes, we do!

Free shipping within Australia.
Free international shipping for orders over $20 AUD.
 

4. Do you offer discounts?
Yes, we do! Keep an eye on our social media for exclusive discounts and promotions. You can also sign up for our VIP newsletter to receive special offers and updates directly in your inbox.

4. Who can shop at Snug Pigs Club?

Everyone is welcome! We explicitly embrace individuals of all gender identities, sexual orientations, and abilities. Our store is a safe and inclusive space for all.
 

5. What is your returns policy?

At Snug Pigs Club, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your patch, we are happy to offer an exchange or refund within 30 days of purchase.
 

Please note:

All returned items must be in their original condition.
Return postage costs will be at the expense of the customer.
If you need assistance with a return, feel free to contact us!
 

6. Do you donate to any causes?

Yes! We believe in giving back. The proceeds from our FREE PALESTINE Patch ($12.00) are donated to UNICEF to support their humanitarian efforts.
 

7. What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience easy and secure. (You can expand this based on specific payment methods, e.g., credit cards, PayPal, etc.)
 

8. How can I contact you?

We’d love to hear from you! You can reach out to us via:

Email: hello@snugpigsclub.com
Social Media: Message us on Instagram (@snugpigsclub) or Facebook.
Contact Form

9. Do you have a privacy policy?

Yes, we value your privacy. We use cookies on our website to enhance your shopping experience. You can adjust your privacy settings at any time. For more details, visit our Privacy Policy page.
​
​

10. What’s next for Snug Pigs Club?

We’re dreaming big! Our goal is to expand our product range. Stay tuned for updates and new product launches!
 

11. How can I stay updated on new products and offers?

Follow us on Instagram and Facebook (@snugpigsclub) for the latest updates, or sign up for our email newsletter (coming soon!) to receive exclusive discounts and news.